Introduction
Sanchar Saathi Portal is an online portal introduced and launched by the Department of Telecommunications. This portal helps Indian citizens to track their lost mobile phones and find thefts. In this fast-paced world of digitalisation, staying connected is paramount. For this reason, the Department of Telecommunication has taken innovative initiatives to aid the users. With the advent of this portal, things have gone way ahead and forward. Through this portal, users can now have access to a group of services, empowering them to manage their telecommunication needs efficiently and effectively. The government launched this initiative in May 2023 under the leadership of Ashwini Vaishnaw, an Indian union telecom minister. This website is available in English language and it is currently active to assist citizens. Keep in mind that this website is not available for commercial use.
People can even check the authenticity of a second-hand device before buying it. This service is certainly available across the country. Before making a complaint on this portal, users need to file an FIR at a police station. Further, it allows users to know about the mobile connections issued in their name. Along with that, users can disconnect the connections that are not allied with them. It delivers a whole line to encompass an all-inclusive procedure.
What are the concepts and objectives of the Sanchar Saathi Portal?
This portal was launched keeping in mind to address some challenges. It serves as a go-to platform for users all around the country. This portal resonates with a wider audience by focusing on four main objectives. Here is the list of it-
Digital literacy
It provides basic and advanced digital literacy training programs in rural areas for the citizens.
Skill development
It uplifts digital skills to enable effective use of digital technologies.
Employment generation
It creates opportunities for self-employment and entrepreneurship with this digital platform.
Empowerment
This platform functions as the bridge between the digital divide by encouraging digital presence and contribution to the digital economy.
Key features and services provided by the Sanchar Saathi Portal
- Users can report the fraudulent number, which is spamming under the Chakshu option. With the service, user and report, the suspected communication received via call, SMS or WhatsApp.
- Users can also check the genuineness of mobile phones by tapping on the “Know your mobile” option. It aims to prevent any unauthorised mobile phones from entering into the system.
- Through this portal, users can know about their internet service provider servicing in their area with the contact details under the option of “know your wireline internet service provider.”
- With the help of this platform, user can monitor their real-time training progress, participant feedback and impact assessment. This approach helps us in refining the strategies and enhancing program outcomes.
- It fosters interaction among trainers, comity management, trainees and stakeholders. It raises collaboration and knowledge with the best practices across different regions.
- This portal is a comprehensive training module that covers essential topics such as the internet, basics, online transactions, digital marketing, and many more.
How to track and block lost phones by using this portal? (Step-by-step guide)
- First of all, launch your daily use web browser and search the portal or tap on this link https://sarcharsaathi.gov.in.
- After that, locate the option of “Register here” on the dashboard.
- Next, find out the option of “Find or Lost device and essentially tap on it.
- This time you have to enter your name, mobile number, IMEI number and other details of the device.
- Users need to upload their purchase invoice for the phone; it is a mandatory step.
- Thereafter, fill up the details such as city, district, state and other info of your lost mobile.
- Users need to verify themselves with the OTP that comes into their registered mobile number.
- Tap on the button “Create an account” to complete the registration process.
- Log in yourself into the platform by entering your ID and password.
- In order to search for your lost or stolen phone, tap on the “IMEI search” option and fill in the information that is required. By following these steps, the portal will show your mobile’s location if it is switched on.
- Lastly, to block your mobile phone, tap on the option named “Block stolen/Stolen phone.” Fill up your mobile number and tap on “Block.”
How to check out if the sim cards are issued in name and block?
- Go to the official website of the platform.
- Tap on the option named “Citizens Centric Services” to know your mobile connections tab.
- Fill up your mobile number and enter the captcha code.
- An OTP will come to your mobile number and enter it.
- Users can find a list of mobile phones listed in your name.
- Choose the numbers that are not in use of and select the “Not my number” option and tap on the report button.
- The phone number will be blocked or kept in service according to your selection.
Final words
It demonstrates a commendable effort towards empowering users to know about their presence on the internet. With the help of this platform, users can track their lost mobile phones and even block their mobile phones. It is a great initiative that plays a crucial role in making sure that no one is left behind in the digital revolution.
